Help and contact

Support and account management

For questions about using the app, your account, payments, data, or technical issues, you can use the Software Support section in the app or the email channels below.

Account deletion

You can initiate an account deletion request in the app through Profile > Account and Privacy > Delete My Account. If you cannot access the app, use the secure request channel on the public account deletion page.

Account deletion information

Medical emergencies

This support channel does not provide emergency medical services. In case of emergency symptoms or serious complaints, contact 112, your doctor, or the nearest healthcare facility without delay.